Problems signing up
There are 3 ways of signing up: Using email and password Using a 3rd party provider (Gmail) Using a Crypto wallet The types of problems you might run into depend on the type of signing up that you are trying to do Signing up with email and password This process usually takes up to 5 minutes to complete. After you fill in the sign up form and click the sign up button you'll receive an email asking you to confirm your email address It usually takes up to 5 minutes to receive this emaSome readersWhat should I do if I forget my password?
If you’ve forgotten your password, don’t worry—it’s easy to reset it. Here’s what you need to do: Go to the login page of PubliWrite. Click on the "Forgot Password" link below the login fields. Enter the email address associated with your account and click "Reset Password." Check your inbox for a password reset email (be sure to check your spam/junk folder if you don’t see it).Few readersWhat do I do if a feature isn’t loading properly?
If you encounter issues with features not loading correctly, try the following steps: Refresh the Page: Sometimes, a simple refresh resolves the issue. Check Your Internet Connection: Ensure you have a stable connection. Contact Support: If the problem persists, reach out to our support team at info@publiwrite.com. Provide details about the issue for faster assistance. Any further questions? Please do not hesitate to contact us at info@publiwrite.comFew readersWhat do I do if I can’t see my book after publishing?
If your published book isn’t visible: In Review: The book may still be in the review process, which can take 3 - 5 days. Contact Support: If your book isn’t visible after this period or if you suspect a technical issue, please contact support at info@publiwrite.com Any further questions? Please do not hesitate to contact us at info@publiwrite.comFew readersWhy isn’t my manuscript live?
If your manuscript isn’t live, here are two possible reasons and solutions: In Review: Your manuscript might be under review, which typically takes between 3-5 days. Please allow this time for the review process to complete. Contact Support: If more than 72 hours have passed or you encounter an error during upload, reach out to our support team for assistance at info@publiwrite.com Any further questions? Please do not hesitate to contact us at info@publiwrite.comFew readersWhy am I unable to log in to my account?
If you’re having trouble logging in to your PubliWrite account, here are a few common issues to check: Incorrect Email or Password: Double-check that you’re entering the correct email and password. Make sure Caps Lock is turned off, as passwords are case-sensitive. Forgotten Password: If you’ve forgotten your password, click on "Reset" on the login page to reset it. Account Issues: Your account may be temporarily locked due to multipleFew readersFailed/Delayed payment when purchasing a book
If you want to purchase a book and your payment is delayed or fails: Retry the Transaction: Check if the payment can be processed again. Verify Your Account: Ensure your bank account has sufficient funds and is active. Check Internet Connection: A stable connection helps avoid transaction errors. Contact Support: If issues persist, reach out to PubliWrite support for assistance at info@publiwrite.com Any further questions? Please do not hesitateFew readers