> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.publiwrite.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I do if I forget my password?

# What should I do if I forget my password?
If you forgot your PubliWrite password, you can reset it from the login page.

## How to reset your password
To reset your password:
1. Go to the PubliWrite login page.
2. Click **Reset**
3. Check your inbox for the password reset email.
4. Open the email and follow the instructions to create a new password.
5. Return to the login page and sign in with your new password.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/9/b/f/99bf185569a3a800/chatgpt-image-may-26-2026-0246_1u4hjeb.png =900x1028)

## What if I do not receive the reset email?
If you do not receive the password reset email, try the following:
* Check your spam or junk folder
* Make sure you entered the correct email address
* Wait a few minutes and check again
* Refresh your inbox
* Check whether your email provider is delaying the message
* Try requesting the reset email again
If you still do not receive the email, contact PubliWrite support at **info@publiwrite.com**.

## What if the reset link does not work?
If the password reset link does not work, it may have expired or already been used.
Try requesting a new password reset email from the login page.

## Important note
For security reasons, choose a password that is not easy to guess and avoid sharing your password with anyone.

## Related articles
* [Why am I unable to log in to my account?](https://helpdesk.publiwrite.com/en/article/why-am-i-unable-to-log-in-to-my-account-1hsdjzw/)
* [What should I do if I have problems signing up?](https://helpdesk.publiwrite.com/en/article/what-should-i-do-if-i-have-problems-signing-up-i1j4ov/)
* [What do I do if a feature isn’t loading properly?](https://helpdesk.publiwrite.com/en/article/what-do-i-do-if-a-feature-isnt-loading-properly-9ueub5/)
* [How do I fix payment-related errors?](https://helpdesk.publiwrite.com/en/article/how-do-i-fix-payment-related-errors-1tvvaw6/)
* [How can I share feedback with PubliWrite?](https://helpdesk.publiwrite.com/en/article/how-can-i-share-feedback-with-publiwrite-1kjwb91/)